Certificate in Retail Knowledge

Course description
Course nameCertificate in Retail Knowledge
Training providerLearning Concepts
Level

Level 1

AccreditedYes
Course duration

5 days

Who is this course for? (Eligibility and personal characteristics)This course is for anyone aged 19 or over.
What will I study? (Key modules or content)

The Edexcel BTEC Level 1 Certificate in Retail Knowledge (QCF) encompasses all of the essential aspects of retail knowledge in one compact course.

Any candidate enrolled on the course will gain indispensable knowledge of the business processes relating to the retail sector, as well as an excellent understanding of sales processes, stock flow and control, effective team work, legislation and law and customer service practice.

During the course, the candidates will be supported to complete practical and written tasks relevant to the retail industry.

The programme is comprised of various modules to ensure that the candidates understand:

  • The business of retail
  • Customer service in the retail sector
  • The retail selling process
  • How individuals and teams contribute to the effectiveness of a retail business
  • How a retail business maintains health, safety and security on its premises
  • The control, handling and replenishment of stock in a retail business
What are the entry requirements19+ and in receipt of an active benefit and/or low wage income
Requirements of the course e.g. personal protective equipment, tools, materialsNone
Progression and Careers

You could progress to employment within the retail sector or Level 2 Retail Knowledge.

We can provide support with security qualification / licence for retail security roles.

Contact details For more information, please contact
NameToni Briton
Emailtoni@learningconcepts.co.uk
Telephone0191 428 3366