Private housing: Improvements and repairs
Who to speak to
If you pay a weekly rent your landlord's name and address should be in the rent book, which the landlord has to provide.
If the landlord is a company, you have the right to know the name and address of each of the company directors and the company secretary.
You must ask the landlord, his or her agent or the person who collects the rent for this information in writing. Failure to provide this information is a criminal offence attracting a fine. You can ask the person who receives the rent, or the landlord's agent, in writing, for the landlord's name and address, and you are entitled by law to get that information within 21 days unless there is a reasonable excuse for it not being given.
You may also ask the landlord in writing for the names and addresses of the company directors and secretary, as mentioned above.