Privacy notice

How we collect information

We collect your information from you or third parties in the following ways:

  • by asking you or others to complete an online form
  • when you or others telephone our Council Tax department
  • from incoming correspondence such as emails/letters/forms/applications for discounts, reviews and exemptions from your, or others, including landlords, letting agents
  • from our benefits department
  • from the registrar of births, deaths and marriages
  • through requests for information from other local authorities and public bodies
  • from third party credit searches and data matching exercises conducted through the National Anti-Fraud Network
  • checking the register of electors