Request support with care

To be eligible for help with care, you must have an impairment or illness. You must also be unable to achieve at least two of the below criteria:

• Manage and maintain nutrition
• Maintain personal hygiene
• Manage toilet needs
• Be appropriately clothed
• Be able to make use of your home safely
• Maintain a habitable home environment
• Develop and maintain family or other personal relationships
• Access and engage in work, training, education or volunteering
• Make use of necessary facilities or services in the local community, including using public transport and recreational facilities or services
• Carry out any caring responsibilities you have for a child

The Council will use the National Eligibility Criteria above to help determine your eligibility. If you already have a carer helping you, this won't affect your assessment. We will also take into account how your wellbeing is affected. 

Wellbeing can relate to:

• Personal dignity (including being treated with respect)
• Physical and mental health and emotional wellbeing
• Protection from abuse and neglect
• Control over your day-to-day life (including care and support and the way they are provided)
• Participation in work, education, training or recreation
• Social and economic wellbeing
• Domestic, family and personal domains
• Suitability of your living accommodation
• Your contribution to society

All of the areas listed above are equally important. There is no single definition of wellbeing, as this depends on you, your circumstances and your priorities.

For more information about eligibility, please contact the Let's Talk Team on 0191 424 6000.