Writing for this website

Videos should only be used to support information that is already published on the website.

Videos must include subtitles.

This is because:

• some users may not be able to watch the video because they have a slow internet connection, low signal, or limited data on their phone
• some users may not be able to hear the sound on the video, because of a disability, or because they are using the website in a busy or loud place
• we should not expect people to watch a full video to find information
• information included in videos can not be found by search engines