Terms and conditions

Your Duo or Multi membership entitles you to unlimited use of your chosen activity at any of the facilities, subject to availability.

• Duo or Multi memberships vary in nature depending on the type you have chosen.
• Members joining on a direct debit basis are required to sign a Service Contract and are bound by the Terms of Contract on the reverse of the Service Contract. It is important that members familiarise themselves with the Terms of Contract.
• You should be aware that all direct debit Duo and Multi memberships are rolling contracts with a minimum period of six months. You will therefore be required to make six direct debit payments.
• When applying for a direct debit membership with us, a current utility bill and bank statement must be provided as proof of address.
• We must be notified of any change in circumstance for example, name, address or if you are no longer eligible for a concessionary membership. Please note we carry out reviews on our concessionary memberships to verify that the concession still applies.
• For any promotional membership offers, you must not of had a Duo or Multi membership with us in the previous three months, starting from the launch of the offer.